Notice of Withdrawal Rights
Withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (NYTE Europe GmbH, Martin-Hoffmann-Str. 11, 12435 Berlin) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an e-mail). You can use the attached model withdrawal form for this, but it is not mandatory. You can also electronically fill in and submit the sample withdrawal form or other clear statement on our website www.nytetools.com. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such a revocation.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.
The goods must be sent to our warehouse in Germany.
You bear the direct costs of returning the goods. Nevertheless we will bear the costs of the return if we have breached our contractual obligations, for example if you receive a wrong or damaged product.
You only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To NYTE Europe GmbH, Martin-Hoffmann-Str. 11, 12435 Berlin, Germany. E-Mail to hello@nytetools.com
I/We (*1) hereby give notice that I/We (*1) withdraw from my/our (*1) contract of sale of the following goods (*1)/for the provision of the following service (*1),
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Ordered on (*1)/received on (*1),
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Name of consumer(s),
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Address of consumer(s),
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Signature of consumer(s) (only if this form is notified on paper),
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Date
(*1) Delete as appropriate.